Privacy Policy

Privacy Policy of ORDCON GmbH

In this privacy policy, we, ORDCON GmbH (hereinafter referred to as ORDCON, we, or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; other privacy policies [or general terms and conditions, conditions of participation, and similar documents] may regulate specific matters. Personal data refers to all information relating to an identified or identifiable person.

If you provide us with personal data relating to other individuals (e.g., family members, coworkers), please ensure that these individuals are aware of this privacy policy and only share their personal data with us if you are authorized to do so and if this personal data is accurate.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation, the Swiss Data Protection Act, and the revised Swiss Data Protection Act. However, whether and to what extent these laws apply depends on the individual case.

1. Responsible person / Data protection officer / Representative

Olaf Werwitzke, Höfnerstrasse 26, 6314 Unterägeri, Switzerland, is responsible for the data processing described here, unless otherwise specified in individual cases. If you have any concerns regarding data protection, you can contact us at the following address: ORDCON GmbH, Höfnerstrasse 26, 6314 Unterägeri, Switzerland, info@ordcon.ch

2. Collection and processing of personal data

We primarily process personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved, or that we collect from users when operating our websites, apps, and other applications.

To the extent permitted, we also obtain certain data from publicly available sources (e.g., debt collection registers, land registers, commercial registers, the press, the Internet) from authorities and other third parties. In addition to the data you provide to us directly, the categories of personal data we receive about you from third parties include, in particular, information from public registers, information we obtain in connection with official and legal proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, credit reports (insofar as we conduct business with you personally), information about you provided to us by people in your environment (family, advisors, legal representatives, etc.) so that we can conclude or process contracts with you or involving you (e.g., references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, distributors, and other contractual partners of ours regarding your use of or provision of services (e.g., payments made, purchases made), information about you from the media and the internet (if appropriate in a specific case, e.g., in the context of a job application, press review, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing purposes), data in connection with the use of the website (e.g., IP address, MAC address of your smartphone or computer, information about your device and settings, cookies, date and time of your visit, pages and content accessed, functions used, referring website, location information).

3. Purposes of data processing and legal basisn

We use the personal data we collect primarily to conclude and execute our contracts with our customers and business partners, in particular in the context of providing services to our customers and purchasing products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this capacity.

In addition, we process personal data relating to you and other individuals, to the extent permitted and where we deem it appropriate, for the following purposes in which we (and occasionally third parties) have a legitimate interest:

*    Offering and further developing our offerings, services, websites, apps, and other platforms on which we are present;

*    Communication with third parties and processing of their inquiries (e.g., job applications, media inquiries);

*    Review and optimization of methods for analyzing needs for the purpose of direct customer contact, as well as collection of personal data from publicly available sources for the purpose of customer acquisition;

*    Advertising and marketing (including the organization of events), provided you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time, and we will then place you on a block list to prevent further advertising mailings);

*    Market and opinion research, media monitoring;

*    Geltendmachung rechtlicher Ansprüche und Verteidigung in Zusammenhang mit rechtlichen Streitigkeiten und behördlichen Verfahren;

*    Prevention and investigation of criminal offenses and other misconduct (e.g., conducting internal investigations, data analysis for fraud prevention);

*    Assertion of legal claims and defense in connection with legal disputes and administrative proceedings;

*    Video surveillance to enforce house rules and other measures for IT, building, and facility security and the protection of our employees and other persons and assets belonging to us or entrusted to us (such as access controls, visitor lists, network and email scanners, telephone recordings);

*    Purchase and sale of business units, companies or parts of companies and other corporate transactions and the associated transfer of personal data, as well as measures for business management and, to the extent necessary, compliance with legal and regulatory obligations and internal regulations of ORDCON.

If you have given us your consent to process your personal data for specific purposes (e.g. when conducting a background check), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been given can be revoked at any time, but this will not affect data processing that has already taken place.

4. Cookies / Tracking and other technologies related to the use of our website

Our website does not use cookies, tracking tools, or analysis methods that enable the evaluation of user behavior. Likewise, we do not integrate any external content or third-party plugins (e.g., social media platforms, map or video services) that would result in data being transferred to external providers. Visiting our website therefore does not involve the storage of personal data for marketing or analysis purposes.

5. Data disclosure and data transfer abroad

Within the scope of our business activities and the purposes specified in section three, we provide, to the extent permitted and as we deem appropriate, also disclosed to third parties, either because they process them on our behalf or because they wish to use them for their own purposes. This applies in particular to the following entities:

*    Our service providers (e.g., banks, insurance companies), including order processors (e.g., IT providers);

*    Dealers, suppliers, subcontractors, and other business partners;

*    Customers;

*    domestic and foreign authorities, agencies, or courts;

*    Media;

*    The public, including visitors to websites and social media;

*    Competitors, industry organizations, associations, organizations, and other committees;

*    Other parties in potential or actual legal proceedings.

Some of these recipients are located in Germany, but they may be located anywhere in the world. In particular, you must expect your data to be transferred to all countries in which ORDCON is represented by branches or other offices, as well as to other countries in Europe and the USA where the service providers we use are located.

If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection regulations (for this purpose, we use the revised standard contractual clauses of the European Commission, which are available here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless they are already subject to a legally recognized set of rules for ensuring data protection and we cannot rely on an exception provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interest or if the performance of a contract requires such disclosure, if you have consented to it, or if it concerns data that you have made generally accessible and to the processing of which you have not objected.

6. Duration of storage of personal data

We process and store your personal data for as long as it is necessary to fulfill our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship (from the initiation, execution, to the termination of a contract) and beyond that in accordance with the statutory retention and documentation obligations. It is possible that personal data may be retained for the period during which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as a matter of principle and as far as possible. For operational data (e.g., system logs), shorter retention periods of twelve months or less generally apply.

7. Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, access controls and restrictions, and encrypting data carriers and transmissions.

8. Obligation to provide personal data

Within the scope of our business relationship, you must provide the personal data necessary for establishing and conducting a business relationship and fulfilling the associated contractual obligations (you are not generally legally obliged to provide us with data). Without this data, we will generally not be able to conclude or execute a contract with you (or the entity or person you represent). The website cannot be used either if certain information required to secure data traffic (such as your IP address) is not disclosed.

9. Profiling

We process your personal data in a partially automated manner with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to provide you with targeted information and advice about products. In doing so, we use evaluation tools that enable us to communicate and advertise in line with your needs, including market and opinion research.

We do not use fully automated decision-making (as regulated in Art. 22 GDPR) to establish and conduct business relationships or for any other purpose. Should we use such procedures in individual cases, we will inform you separately if this is required by law and explain your rights in this regard.

10. Rights of the data subject

Within the scope of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restrict data processing, and otherwise to object to our data processing, in particular that for direct marketing purposes, profiling for direct advertising, and other legitimate interests. deletion, the right to restrict data processing and otherwise object to our data processing, in particular for the purposes of direct marketing, profiling for direct advertising and other legitimate interests in processing, as well as the right to have certain personal data transferred to another location (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are permitted to invoke this) or need it to assert claims. If you incur any costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section three Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or additional costs. In this case, we will inform you in advance if this is not already regulated in the contract.

The exercise of such rights usually requires that you clearly prove your identity (e.g., by providing a copy of your ID card if your identity is otherwise unclear or cannot be verified). Zur Geltendmachung Ihrer Rechte können Sie uns unter der in Ziffer 1 angegebenen Adresse kontaktieren.

Furthermore, every data subject has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority.  The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

11. Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of any changes by email or other appropriate means in the event of an update.

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